Terms of Use

1. About these Terms

These Terms of Use govern your access to and use of the QUEST website operated by XXXYYYZZZ, with its registered office at XXXYYYZZZ, company registration number XXXYYYZZZ and VAT or tax identification number XXXYYYZZZ ("QUEST", "we", "us" or "our").

By accessing or using this website, you agree to these Terms of Use. If you do not agree with them, you should not use the website.

2. Purpose of the website

This website provides information regarding QUEST, an AI-driven performance and development platform intended to help organizations measure, understand and improve performance.

The website may include information about the QUEST performance model, product architecture, features, use cases, solution scenarios, security concepts, AI capabilities, development functionality and other current or planned product capabilities.

3. Website information is not a binding product specification

Information presented on this website is provided for general informational and commercial purposes.

Product features, interfaces, integrations, technical architecture, AI models, functionality, availability, deployment options and other characteristics of QUEST may change as the platform evolves.

Unless expressly included in a signed agreement with a customer, website content does not constitute a binding warranty, service level commitment, product specification or contractual obligation.

4. Customer agreements

Access to or use of the QUEST software platform by an organization may be governed by separate commercial and legal agreements, including an order form, subscription agreement, master services agreement, data processing agreement or other contractual documents.

In the event of a conflict between these website Terms of Use and a signed customer agreement governing the QUEST platform, the signed customer agreement will prevail for the subject matter covered by that agreement.

5. Permitted use

You may access and use this website for lawful informational, evaluation and legitimate business purposes.

You must not use the website in any way that may damage, disable, overload or impair the website or interfere with another person's use of it.

6. Prohibited activities

Unless permitted by applicable law or expressly authorized by us, you must not:

• attempt to gain unauthorized access to any website, system, service, account, network or infrastructure associated with QUEST;
• introduce malicious software, harmful code or automated attacks against the website;
• use automated systems to scrape, harvest or extract substantial amounts of website content without authorization;
• misrepresent your identity or affiliation when communicating with us;
• use website content in a way that infringes intellectual property, privacy or other rights;
• attempt to circumvent website security or access controls.

7. Intellectual property

Unless otherwise stated, the QUEST website and its content, including software concepts, product descriptions, user interfaces, visual design, graphics, logos, branding, documentation, diagrams, text and other materials, are owned by or licensed to XXXYYYZZZ and may be protected by copyright, trademark, database, trade secret and other intellectual property laws.

QUEST, its logos and associated branding may not be used in a manner that suggests sponsorship, endorsement or affiliation without prior authorization.

No ownership or intellectual property rights are transferred to you merely by accessing this website.

8. Limited permission to use website content

You may view and use publicly available website content for your internal evaluation of QUEST and ordinary business purposes.

You may not reproduce, republish, commercially distribute, license, sell or create derivative commercial materials from substantial portions of the website without prior written permission, except where permitted by applicable law.

9. Solution scenarios and case studies

Some pages may describe solution scenarios, example organizations, simulated use cases or illustrative workflows.

Unless expressly identified as a verified customer case study, such material is illustrative and should not be interpreted as a claim that a specific customer achieved a particular result.

Any performance figures, example scores or simulated outcomes used for demonstration purposes are illustrative unless clearly identified otherwise.

10. Artificial intelligence content

The QUEST platform may use artificial intelligence technologies for analysis, interpretation, recommendations, simulation, evaluation or other defined platform functions.

Website descriptions of AI functionality are informational and do not mean that every output is entirely generated by AI or that AI independently determines all performance results.

QUEST is designed to combine structured performance logic, configured indicators, rules and AI capabilities. Specific implementation details may depend on the relevant deployment and customer configuration.

11. Third-party services and links

The website may contain links to third-party websites or rely on third-party infrastructure and services.

We are not responsible for the content, availability, security or privacy practices of third-party websites that are not under our control.

12. Availability of the website

We may update, modify, suspend or discontinue any part of the public website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

13. No professional advice

Content on this website is not legal, financial, tax, employment, regulatory or other professional advice.

Organizations remain responsible for evaluating how performance management technologies should be used within their own legal, employment, governance and organizational context.

14. Disclaimer

To the extent permitted by applicable law, the public QUEST website and its content are provided on an "as available" basis without warranties regarding the uninterrupted availability or completeness of website content.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by applicable law, XXXYYYZZZ will not be liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use the public website.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

16. Privacy

Personal data processed through the website is handled in accordance with our Privacy Policy.

17. Changes to these Terms

We may update these Terms of Use where necessary to reflect changes to the website, the QUEST platform, our organization or applicable law.

The current version will be published on this page together with the date of the latest update.

18. Governing law and jurisdiction

These Terms of Use are governed by the laws of XXXYYYZZZ, excluding its conflict-of-law rules.

Subject to mandatory provisions of applicable law, the courts of XXXYYYZZZ will have jurisdiction over disputes arising from or relating to these Terms or use of the website.

19. Contact

Website operator:
XXXYYYZZZ
XXXYYYZZZ
XXXYYYZZZ

Contact email: XXXYYYZZZ